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Case study · Seismic

A marketing system built to survive its own scale

Large-scale system build for an organisation where marketing runs across many hands.

Client
Seismic
Industry
Technology
Engagement
2022
Services
Marketing Automation, Website Design
01

Situation

At a certain size the constraint stops being ideas and becomes coordination. Multiple teams produce in parallel, and without shared rules the output diverges faster than anyone can review it.

02

Diagnosis

The part that decided everything else. Prospects recognise themselves in constraints, not in triumphs.

This was a systems problem wearing a design problem as a costume.

What was needed was a set of components and rules that made the on-brand version the fastest version to build.

03

The system

Built in sequence. Each piece assumes the one above it is settled.

01

System architecture

Components, templates and rules covering the cases teams actually hit.

02

Build

Implementation that holds up under many contributors rather than one careful one.

03

Automation

Workflow and routing so requests move without a person brokering each one.

04

Result

A marketing system that stayed coherent as more people used it — the only real test a system has.

05

What’s next

Periodic system audits as new surfaces are added.

06

Similar situation?

We will look at yours the way we looked at Seismic’s — the constraints first, the pretty part last. Thirty minutes and you leave with the first move, whether or not we make it together.

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